In general, disability documentation is needed in order to establish protections under the ADA/504 and determine appropriate academic adjustments, auxiliary aids and reasonable modifications/accommodations.
However, individuals whose disability impact is readily observable such as those who travel by wheelchair or are accompanied by a Service Animal (as defined by the ADA) may contact the ODR after submitting a request for accommodations to determine applicable documentation needs and next steps.
Generally Insufficient Documentation
ODR is unable to diagnose impairments, interpret a diagnosis, a condition's severity, or the current impact and/or functional limitations of a disability from documentation, therefore, the following materials alone are generally not sufficient for determining eligibility and could prolong the eligibility process:
- office medical records, medical chart notes or prescription pad notations;
- high school IEPs, 504 Plans, Response to Interview and/or SOPs not accompanied by documentation of the disability itself;
- documents prepared for specific non-educational venues (i.e., Social Security Administration, etc.); or
- documentation which only include general statements of diagnosis, symptoms or difficulties.
In accordance with App State security policies, standards and guidelines, ODR is unable to receive such documents via email. Materials may be submitted via
- U.S. mail,
- via Filelocker at filelocker.appstate.edu to be shared with Laws, Adriana (must use App State email address). Documents with more than one page must be combined into one file for submission. PDF format is recommended for files.
- or hand delivery in dropbox located outside of ODR.
All materials received are scanned and uploaded to an ODR maintained secure electronic database before paper copies are shredded. Individuals are encouraged to keep originals and a copy of all disability documentation submitted for personal record and future use.
Employee Documentation Guidelines
Documentation guidelines for employees are determined on an individualized basis and communicated directly to the employee once the ADA/504 Coordinator has reviewed requested accommodations via the Disability Disclosure Intake Form.
Documentation should be from qualified professionals and must meet documentation guidelines provided to the employee. For assistance animal accommodations within University Housing additional requirements are needed and the documentation guidelines below should be used.